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Facility information

Q
What is inside Shibuya Hikarie?
A.

Shibuya Hikarie is a high-rise complex facility with various facilities,
such as the commercial facility “ShinQs”, Cafes & restaurants “dining6” and “TABLE7”, the creative space “8/”, the event hall “Hikarie Hall”, the musical theater “TOKYU THEATRE Orb” with 2,000 seats, and offices.

Q
Is there a planetarium in Shibuya Hikarie?
A.

No, there is no planetarium in Shibuya Hikarie.
The closest planetarium is the Cosmo Planetarium Owada in Shibuya Cultural Center Owada.

Q
Is there a movie theater in Shibuya Hikarie?
A.

No, there is no movie theater in Shibuya Hikarie.

Q
What are the opening hours of Shibuya Hikarie?
A.

ShinQs (B3F – 5F): 10:00 a.m. – 9:00 p.m.
Cafe & Restaurant 6F: 11:00 a.m. – 11:00 p.m. / 7F: 11:00 a.m. – 11:30 p.m. ※Until 11:00 p.m. on Sundays

Creative Space 8/ (8F): 11:00 a.m. – 8:00 p.m.
※*d47 Shokudo (restaurant) is open until 11:00 p.m.

Opening hours may vary by shop.

Q
What are the opening hours of Shibuya City Resident Service Center (8F)?
A.

Monday – Friday: 11:00 a.m. – 7:00 p.m.
Saturday: 9:00 a.m. – 5:00 p.m.
※*Closed on Sundays and public holidays.

Access

Q
How can I get to Shibuya Hikarie?
A.

Shibuya Hikarie is directly connected to JR Line, Keio Inokashira Line "Shibuya Station" and the second-floor connecting walkway,
We are connected directly on Tokyo Metro Ginza Line "Shibuya Station" and the first floor.
In addition, we are connected directly with Tokyu Toyoko Line, Denentoshi Line, Tokyo Metro Hanzomon Line, Fukutoshin Line "Shibuya Station" Exit B5.

Public relations

Q
Can I interview or shoot in Shibuya Hikarie?
A.

If you wish to interview or shoot in Shibuya Hikarie for business purposes, please contact the Shibuya Hikarie PR Office (SUNNY SIDEUP Inc.) in advance.

Q
Can I get official press images of Shibuya Hikarie?
A.

If you wish to publish a picture/video/information of Shibuya Hikarie in media, please contact the Shibuya Hikarie PR Office (SUNNY SIDEUP Inc.).

Q
Can you send pamphlets or newsletters?
A.

We do not send pamphlets or newsletters.

Cards, gift certificates

Q
Can I use credit cards?
A.

The following credit cards are accepted.

TOP Card / JCB Card / VISA Card / UC Card / DC Card / UFJ NICOS Card / NICOS Card / Diners Club Card / American Express Card / UnionPay Card

※*Accepted credit cards vary by shop. Please ask the shop staff for more information.

Observatory

Q
Is there an observatory in Shibuya Hikarie?
A.

No, there is no observatory in Shibuya Hikarie.

Service

Q
Is there a nursing room?
A.

Yes, there is a nursing room on B2F.

Q
What other services are available? (Wheelchairs, strollers, smoking rooms, ATMs, Wi-Fi, etc.)
A.

You can check here.

Parking

Q
Is there a parking lot?
A.

Yes. You can check the accepted vehicle size, parking fee and discount service here.

Q
Is there a parking space for bicycles?
A.

Yes. You can check the parking fee here.

Q
Is there a carriage entrance?
A.

No, there is no carriage entrance in Shibuya Hikarie.

Q
Can a bus (for group visitors) park?
A.

No, there is no parking space or stop for bus in Shibuya Hikarie.

Pets

Q
Can I bring pets?
A.

Only guide dogs, hearing assistance dogs and service dogs are allowed.

Event, advertisement

Q
Can I hold an event or put an advertisement?
A.

The event space and advertisement space in Shibuya Hikarie are managed and sold by TOKYU OOH. Please check this page for more information.

Other

Q
What is a Switch Room?
A.

It’s a multipurpose restroom in ShinQs, the commercial facility of Shibuya Hikarie. Each Switch Room has different design and functions that allow you to “switch” your mind.
Please check this page for more information.

Q
Where are Switch Rooms located?
A.

They are located on B3F, B2F, B1F, 3F, 4F and 5F.
Please check this page for more information.

Q
I want to know the performance schedule of TOKYU THEATRE Orb.
A.

Please check the official website of TOKYU THEATRE Orb.

Q
Where can I buy tickets for TOKYU THEATRE Orb?
A.

Tickets for TOKYU THEATRE Orb are sold in the TOKYU THEATRE Orb Ticket Counter (Shibuya Hikarie 2F), Bunkamura Ticket Center (Bunkamura 1F), Bunkamura Online Ticket and in various ticket agencies (depending on the performance).