FAQ

Facilities Information

Q
What is inside Shibuya Hikarie?
A.

Shibuya Hikarie is a high-rise complex facility with various facilities,
Commercial facilities "ShinQs" cafe & restaurant "dining 6" "TABLE 7, there are offices meeting room "Hikarie conference" for rent creative space "8/" about 2,000 seats of musical theater "Tokyu theater Aube" event hall "Hikarie hall".

> About Shibuya Hikarie

Q
What are the opening hours of Shibuya Hikarie?
A.

Business hours are as follows. ※There is store varying in some business hours.

・ShinQs[B3, B2, B1, 1F, 2F, 3F, 4F, 5F] 11:00-20:00
・Cafe & restaurant [6F, 7F, 11F] 11:00-22:00
・Creative Space 8/ (8F): 11:00 a.m. – 8:00 p.m.

Q
Business hours of Shibuya-ku inhabitant of a ward Service Center/Shibuya life network shibukatsu (8F)?
A.

Monday – Friday: 11:00 a.m. – 7:00 p.m.
Saturday: 9:00 a.m. – 5:00 p.m.
※*Closed on Sundays and public holidays.

Q
Is there an observatory in Shibuya Hikarie?
A.

No, there is no observatory in Shibuya Hikarie.
When it is facility of neighborhood, Shibuya scramble square has "SHIBUYA SKY".

> SHIBUYA SKY

Q
Is there a planetarium in Shibuya Hikarie?
A.

No, there is no planetarium in Shibuya Hikarie.
The closest planetarium is the Cosmo Planetarium Owada in Shibuya Cultural Center Owada.

> > Shibuya Cultural Center Owada

Q
Is there a nursing room?
A.
Q
What is a Switch Room?
A.

It’s a multipurpose restroom in ShinQs, the commercial facility of Shibuya Hikarie. Each Switch Room has different design and functions that allow you to “switch” your mind. It is at B3, B2, B1, 3F, 4F, 5F.
Please check this page for more information.

> > ShinQs Switch Room

Q
What other services are available? (Wheelchairs, strollers, smoking rooms, ATMs, Wi-Fi, etc.)
A.

You can check here.

> Facilities Information

Q
Can I bring pets?
A.

Only guide dogs, hearing assistance dogs and service dogs are allowed.

Q
I want to know the performance schedule of TOKYU THEATRE Orb.
A.

Please check the official website of TOKYU THEATRE Orb.

> TOKYU THEATRE Orb

Q
Where can I buy tickets for TOKYU THEATRE Orb?
A.

Ticket of Tokyu theater Aube performance Tokyu theater Aube ticket counter (Shibuya Hikarie 2F), Bunka-mura ticket center (Bunka-mura
We sell at 1F), Bunka-mura online ticket or each ticket agency (the handling varies according to performances.).

> TOKYU THEATRE Orb

Access

Q
What should I do to go to Shibuya Hikarie?
A.

Shibuya Hikarie is directly connected to JR Line, Keio Inokashira Line "Shibuya Station" and 2F connecting walkway,
We are connected directly at Tokyo Metro Ginza Line "Shibuya Station" and 1F.
In addition, we are connected directly with Tokyu Toyoko Line, Denentoshi Line, Tokyo Metro Hanzomon Line, Fukutoshin Line "Shibuya Station" Exit B5.

> Access

Parking

Q
Is there a parking lot?
A.

Yes. You can check the accepted vehicle size, parking fee and discount service here.

> Access

Q
Is there a parking space for bicycles?
A.

Yes. You can check the parking fee here.

> Guidance of bicycle parking lot

Q
Is there a carriage entrance?
A.

No, there is no carriage entrance in Shibuya Hikarie.

Q
Can a bus (for group visitors) park?
A.

No, there is no parking space or stop for bus in Shibuya Hikarie.

Public information, coverage

Q
We want to do coverage and shooting.
A.

If you wish to interview or shoot in Shibuya Hikarie for business purposes, please contact the Shibuya Hikarie PR Office (SUNNY SIDEUP Inc.) in advance.

Contact TEL: 03-6894-3251 / FAX: 03-5413-3050 / Email: [email protected]

Q
Can I get official press images of Shibuya Hikarie?
A.

If you wish to publish a picture/video/information of Shibuya Hikarie in media, please contact the Shibuya Hikarie PR Office (SUNNY SIDEUP Inc.).

Contact TEL: 03-6894-3251 / FAX: 03-5413-3050 / Email: [email protected]

Q
Can you send pamphlets or newsletters?
A.

We do not send pamphlets or newsletters.

Cards, gift certificates

Q
Can I use credit cards?
A.

The following credit cards are accepted.

TOKYU CARD/JCB card/VISA card /UC card/DC card /UFJ Nikos card/Nikos card/Diners Club card/American Express Card/ginren card
※*Accepted credit cards vary by shop. Please ask the shop staff for more information.
※Besides, eMoney such as PASMO, Suica, and NFC payment can also be used in some of our shops.

Event, advertisement

Q
Can I hold an event or put an advertisement?
A.

In Shibuya Hikarie, we offer advertisement in space and hall to be able to utilize in megathon and fashion show, various scenes including press release.

> Hikarie for Business

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