Treatment of personal information

Tokyu is thinking with duty that it is important to protect personal information of customer carefully in deference to privacy of customer. In our website, we observe laws and ordinances about personal information protection and, according to policy to set about privacy policy in corporate site of Tokyu, will practice the enforcement.

Tokyu | Privacy policy

Collection of personal information

In the case of inquiry from customer, our company acquires information provided from full name (including furigana), address, phone number (includes cell-phone), e-mail address (includes text message), occupation, company name, group name, customer including information about other contact information by us.

Use of personal information

We use to reply for inquiry and will not use personal information that had you provide us from customer in the case of inquiry for the purpose of others.

Treatment of personal information

We will not disclose personal information that had you provide from customer for third party unless disclosure for third party was accepted according to the Personal Information Protection Law by the Personal Information Protection Law.

About personal information that had you provide from customer

We will cope only when we can confirm that the request depends on customer when inquiry, confirmation, change, correction, suspension are hoped for. In addition, for confirmation of being the person, please note that you may have the presentation of identification card from customer.


  • This privacy policy applies to this website only. To know the privacy policy of the websites linked to this website (, please check each website.
  • This privacy policy may be reviewed when necessary. Whenever you use this website, please check the latest privacy policy.
  • When customer is had inquiry of from our website, please let me handle as thing which had you agree about this policy.
  • About window, inquiry about privacy policy, to [email protected], please.